September 6, 2002

Dan Pellegrini
CCEnergy
453 Fourth Street, Suite C
San Rafael, CA 94901-1653

Dear Dan,

I want to write to tell you how pleased I am with the solar installation that CCEnergy helped me with, and to recommend CCEnergy to others who are considering installation of solar power systems.

The assistance I received in all stages of the project was impressive. Don Barch did a great job of providing me with information to help me decide what kind of system to purchase, how much I could expect it to produce, and how it could be installed on my roof. Scott Ragsdale made it easy to actually purchase the system. Don's knowledge of the permitting process made it easy to obtain the necessary permits, and spared me a great deal of hassle. In a city like Cupertino, where knowledge of solar energy systems in the Building Department is pretty minimal, that's no small feat.

Don and Roy Padilla showed great patience with my constantly wanting to "help" in the installation, and it's hard to imagine how (outside of getting greater cooperation from the weather gods) installation could have proceeded much more quickly. There were two significant glitches during the construction, and their assistance (along with others at CCEnergy) greatly minimized the headaches that I directly experienced as result. The first glitch came at final inspection, when the inspector expressed some concerns about whether the system was too heavy for the roof. Don's knowledge of the code tables was invaluable in convincing the city inspectors that the system weight was in fact within code limits for my roof. The second glitch came when the inverter was not producing as much power as expected. CCEnergy was instrumental in convincing Kyocera to deliver an upgraded inverter, which was installed at no additional cost to me. That's customer service!

The co-op's assistance with PG&E was also very valuable. As PG&E constantly dropped the ball on the paperwork, CCEnergy was there, calling the right people within PG&E to ensure that the process continued to move forward, and final approval from PG&E was obtained.

Over this last summer, my solar panels supplied approximately 80% of my electrical consumption. It is so cool to see my meter run backwards. Solar power is real, and is making a clean contribution to California's energy supply. My panels are part of that contribution. I'd encourage anyone who wants to make their own contribution to solving our energy supply problems to consider working with CCEnergy.

Very truly yours,

Ken Brown
Cupertino, CA

See photos of Ken Brown's solar PV installation
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